Protecting your data with care
This page details the Jeanne D'Arc Credit Union's Privacy Policy, explaining how we collect, use, and protect your personal and financial information. It clarifies your rights regarding data access and control, ensuring transparency and trust in our banking services.
At Jeanne D'Arc Credit Union, safeguarding your personal and financial information is a core principle. We understand that trust is the foundation of our relationship with you, and maintaining the confidentiality of your data is central to earning and keeping that trust. Our Privacy Policy is designed to clearly articulate how we handle the information you provide us, ensuring transparency and adherence to strict security standards.
This commitment extends to every interaction, whether you're opening an account, applying for a loan, or using our digital banking services. We employ various measures to protect your data from unauthorized access, disclosure, alteration, and destruction. Our practices are regularly reviewed and updated to meet evolving regulatory requirements and industry best practices, reflecting our dedication to your security.
Jeanne D'Arc Credit Union collects certain types of information to provide you with financial products and services, manage your accounts, and fulfill legal obligations. This can include identifying information like your name, address, Social Security number, and transaction history. We collect this data primarily when you apply for a product or service, make transactions, or communicate with us.
We use your information for legitimate business purposes, such as processing transactions, verifying your identity, detecting and preventing fraud, and offering relevant financial products. We do not sell your personal information to third parties. Information may be shared with trusted third parties only under specific, limited circumstances, such as:
For more details on financial privacy regulations, you can refer to resources like the Consumer Financial Protection Bureau (CFPB).
As a member of Jeanne D'Arc Credit Union, you have specific rights regarding your personal data. We believe in empowering you to control your information. You have the right to:
To exercise any of these rights, please contact us directly using the information provided on our website or within your account statements. We are committed to responding to your requests in a timely and transparent manner, in accordance with applicable laws and regulations like the Gramm-Leach-Bliley Act (GLBA).
| Information Type | Collection Method | Purpose of Use | Sharing Policy |
|---|---|---|---|
| Personal Identifiers (Name, SSN) | Account applications, loan forms | Identity verification, account management, fraud prevention | With service providers, credit bureaus, legal compliance |
| Transaction History (Deposits, Withdrawals) | Account activity, payment processing | Account reconciliation, fraud detection, financial reporting | With service providers, legal compliance |
| Contact Information (Address, Email, Phone) | Account opening, communication preferences | Member communication, service updates, security alerts | With service providers for communication delivery |
| Online Activity (Website visits, App usage) | Cookies, analytics tools (anonymized where possible) | Website improvement, service personalization, security monitoring | With analytics providers (non-personally identifiable) |
Jeanne D'Arc Credit Union collects information such as your name, address, Social Security number, account balances, and transaction history. This data is gathered when you apply for products, make transactions, or interact with our services, all to provide and manage your financial accounts.
Jeanne D'Arc Credit Union protects your information using physical, electronic, and procedural safeguards. This includes secure networks, encryption, access controls, and regular employee training on data security best practices to prevent unauthorized access or disclosure.
Jeanne D'Arc Credit Union does not sell your personal information. We may share it with non-affiliated companies only as necessary to provide services (e.g., check processing), for legal or regulatory compliance, or with your explicit consent. You have choices about certain types of information sharing.
Yes, as a member of Jeanne D'Arc Credit Union, you have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete. Please contact us directly to exercise these rights, and we will assist you promptly.
Jeanne D'Arc Credit Union's online privacy policy outlines how we handle data collected through our website and digital banking platforms. This includes information on cookies, tracking technologies, and how we ensure the security of your online interactions, always prioritizing your digital safety.
Jeanne D'Arc Credit Union